TRANSPORTATION QUOTES

A clear quote for your trip

Requesting a quote is a way to discuss the journey and price before making a booking. Include both legs of a return trip and any extra stops so the team can review the full arrangement.

Transportation pricing depends on the service, route, date and return arrangements. Share your details so AmeriCare can confirm an appropriate quote.

For an emergency call 911

AmeriCare provides non-emergency transportation. If you or the passenger is having a medical emergency, dial 911 immediately. Do not use this website or a quote or ride-request form to request emergency assistance.

Get a transportation quote

This short form starts the conversation. After reviewing your trip details, AmeriCare may need additional information about assistance, companion seating or the return journey before confirming the price. Do not enter card numbers or payment details here.

Please enter the full street address, city, state and ZIP code for both locations. Include the apartment or suite number and facility name, if applicable.

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Prefer to call? Call 240-640-1212 to book.

What to include

For an appointment, specify when the passenger must arrive. For a discharge, provide the expected ready time and the facility pickup entrance. These are different scheduling needs and should be identified in the request.

Your route

Pickup and destination addresses, plus extra stops.

Your needs

Wheelchair or ambulatory service, companions and access conditions.

Your schedule

Travel date, appointment time and return or waiting needs.

Booking and payment policies

Your transportation is priced individually. Request a quote or call to discuss your journey; AmeriCare confirms the fare and any applicable charges before booking.

What happens after your request?

1. We review your trip. AmeriCare checks the route, travel date, assistance needs and vehicle availability. For same-day requests, call us directly.

2. You receive a personalized quote. We explain the total fare, the trip legs and waiting time included, the loading-fee deposit, and any agreed additional charges before you commit.

3. We confirm your booking. After you accept the quote and arrange the deposit, AmeriCare sends your booking confirmation with pickup and return details. A form submission or payment alone does not confirm a ride.

Payment and your loading-fee deposit

We accept all major credit cards and cash. We do not accept insurance or Medicaid. Your booking deposit equals one loading fee for the selected service and is credited toward your total fare; it is not an additional charge. We explain the deposit amount, payment arrangements and remaining balance in your personalized quote.

For a round trip, the quote covers both directions, including a loading fee for each leg. We collect only one loading fee as the reservation deposit. Do not enter payment card details in a website request form.

Cancellations, refunds and no-shows

Cancel at least 24 hours before your scheduled pickup: your deposit is fully refundable.

Cancel less than 24 hours before pickup, or miss your booked pickup: the deposit is retained as the cancellation or no-show fee. No additional cancellation or no-show charge applies under this policy.

Same-day bookings: the deposit is refundable if you cancel before the vehicle is dispatched. After dispatch, the deposit is retained. This exception is explained before payment.

If AmeriCare cancels or cannot provide your booked service: your deposit is fully refunded. If you have paid more toward a service we cannot provide, that payment is refunded too.

To cancel or request a change, call 240-640-1212 or email americaremedlogistics@gmail.com. Include your booking name, trip date and pickup time. The notice period is measured from when AmeriCare receives your cancellation. Refund processing time depends on the payment method.

Tell us promptly if an appointment is rescheduled. A changed date, route or pickup time requires a new availability review and confirmation; the cancellation terms apply if the original booking is canceled.

Waiting and appointments that run late

Wait-and-return waiting is billed in 15-minute increments in addition to loading and mileage. After every two paid hours of waiting, the next hour is free; this cycle repeats. Your personalized quote explains the waiting rate and planned duration before booking. For one-way and round-trip bookings, the first 30 minutes after the expected appointment finish are accommodated without an additional waiting charge; after that, AmeriCare provides an updated price at the rate explained before booking. This separate overrun allowance does not apply to wait-and-return waiting. Please keep us informed if your appointment is running late.

Availability

We recommend booking in advance. Transportation is available by confirmed booking. Same-day requests can be considered; call 240-640-1212 to discuss availability.